American Leak Detection of New Mexico

From Jonathan (the person who bid the job)to Leo Reyes (delivered the final part needed)... and especially Mike Whitney (job Forman) the re-pipe of our home was done perfectly! American leak detection of New Mexico, will always be the company I will refer friends and family. Thank you for a "job well done" Also, A special hats off to David Kundert of Kundert construction. He was the the contractor responsible for replacing the sheet rock and tape and texture. His work on painted walls left little more than a shadow of difference in finish. all that's left is to paint. But more then that the work he did on the plaster finished walls, was nothing short of amazing. An artisan and expert in his craft. Simply put, from start to finish...jobs well done!

Martin at AMERICAN LEAK DETECTOR did an Amazing job in finding our leak quickly & efficiently today & was highly knowledgeable about his profession. I had many questions about the job & he was able to answer ALL of them Easily. I've been really stressed out about the leak we had, but Martin made finding it a breeze & he was very polite, professional & prompt in responding to our urgent need to find out where it was. I appreciate the up front way he dealt with me & I never felt like I was being given the run around, esp for being a woman. That was an added bonus. My dogs even liked him! I would definitely recommend them to anyone looking for an honest company to deal with in the future. They're who I'll be calling next time too! 😊

So much for "non-invasive"...(holes in photo cut by tech from this company ended up being un-related to the source of our leak) It took two techs across two visits on two different days to identify the leak in our house. The first tech (Devin) ended up being just a plumber, not a leak specialist, by his own description. This was only mentioned after holes had been cut in our wall which was described as necessary. After the fact, the necessity was mentioned as being that he hadn't brought equipment needed for non-invasive approaches. Despite the holes, the leak was not identified and A LOT more water was in our wall and under our floor than when he arrived. I called the office and described the poor results and got absolutely no sympathy or offer of credit to the cost of service or assistance to offset the damage. The second tech (David) on the second day found the leak in 30 minutes -- it was under the dishwasher, not in the wall. Restoration is now more expensive due to the invasive methods used which we hoped to avoid by using this "non-invasive" service. I recognize others have had a good experience. That's why I requested service from this company. We would have too if we had David in the first place. But we paid full price for half the quality of anticipated service requiring me to take extra time off work, the leak to persist and additional day, and restoration costs to be higher for more extensive repairs. IF you decide you want to use these guys anyway, be sure you know the qualification of the person that comes to your property before they start their work.

Got the plumbers headed in the right direction per their request. Nothing against the plumbing crew running on previous plumbers input as to source location. We called the ball after an hour of digging with not source coming into view.

Great Work yesterday Guys! Professional, efficient and cleaned up afterwards. And fixed the Leak. Highly recommend-Thankyou!

David was an amazing technician. Super friendly, professional, courteous and thorough. He explained with great patience everything he was doing and how it works. Off to digging for us now but we know exactly where to dig!

David was professional and honest with his feedback. He was able to provide a permanent solution versus a patch and hope that it does not happen again. He was prompt and courteous. The kind person I would recommend to family and friends.

Ed was fantastic! So knowledgable, helpful honest and professional. He went above and beyond in finding my leak then attempting to repair it. Cannot say enough good things about Ed and will continue to use this company and inform friends and family of the outstanding service I received.